Shipping and delivery
Shipping and Delivery
Thank you for choosing Globalwishbox for your shopping needs. We strive to provide the best and most efficient shipping services for our customers worldwide. This page outlines our shipping methods, delivery times, costs, and other important shipping-related information. We use trusted carriers, including Epacket, to deliver your products quickly and securely.
Shipping Methods and Delivery Times
We offer a variety of shipping methods to meet your needs. Please see below for details on our available shipping options and estimated delivery times.
Shipping Method | Delivery Time | Cost | Tracking |
---|---|---|---|
Epacket Standard | 10-20 Business Days | Free | Yes |
Express Shipping | 5-10 Business Days | $15.99 | Yes |
Standard International Shipping | 15-25 Business Days | $4.99 | Yes |
Premium Shipping | 3-5 Business Days | $25.99 | Yes |
Important Shipping Information
- All orders are processed within 1-3 business days. Please note that delivery times may vary depending on the destination country and customs processing times.
- You will receive a tracking number once your order is shipped, allowing you to track the progress of your delivery.
- If you experience any issues with your order, such as delays or non-delivery, please reach out to our support team within 30 days of placing your order. We will do everything we can to resolve the issue as quickly as possible.
Epacket Shipping Information
Epacket is an economical and fast international shipping method that is perfect for small and lightweight products. Below are key details about Epacket shipping:
- Fast and Reliable: Epacket offers one of the fastest and most cost-effective international shipping methods available for orders under 2kg.
- Affordable: Epacket shipping is free for many products, providing excellent value for our customers.
- Tracking Available: All Epacket shipments include tracking so you can monitor your package from our warehouse to your doorstep.
- Available Worldwide: Epacket is available for many countries around the world, including the United States, Canada, the UK, Australia, and more.
Customs and Import Duties
Please note that customers are responsible for any customs fees, import duties, or taxes that may be charged upon arrival in their country. These fees are not included in the price of the product or shipping charges, and we recommend checking with your local customs office for more information before placing your order.
Contact Us
If you have any questions or concerns regarding shipping, delivery, or tracking, please contact our customer support team at:
- Email: info@globalwishbox.com
- Phone: +49 (176) 88000003